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CONTACT INFORMATION

North American Customers

Technical Support

Get help setting up, configuring or troubleshooting your Lorex product, as well as any warranty related inquiries.

Option 1 - English, 2 - Spanish, 3 - French
Option 1


Mon - Fri: 10:00am - 9:00pm EST

Sales

For product related questions before you make a purchase, or to place an order over the phone.

Option 1 - English, 2 - Spanish, 3 - French
Option 2, Option 1


Mon - Fri: 8:00am - 10:00pm EST
Sat - Sun: 9:00am - 9:00pm

Mon - Fri: 8:00am - 8:00pm EST

Sales Support

Inquire about your order, or return for a refund of a Lorex product.

Option 1 - English, 2 - Spanish, 3 - French
Option 2, Option 2


Mon - Fri: 8:00am - 11:00pm EST
Sat - Sun: 9:00am - 9:00pm EST

Media Inquiries

For media inquiries and questions please contact pr@lorex.com

Mailing Address

250 Royal Crest Ct.
Markham, ON L3R 3S1
Canada

International Customers

Australia

Mon - Fri: 5pm - 12:00am AEDT

Mexico

Mon - Fri: 6:00am - 6:00pm EST

United Kingdom

Mon - Fri: 8:00am - 8:00pm UTC